daka 888's Privacy Policy
This policy provides a full description of how your personal information is collected, what purposes it is used for, and how it is kept secure.
Table of Contents
1. Introduction
daka 888 places the highest importance on the privacy of its users. This Privacy Policy ("Policy") explains what types of information are collected from you when you use the daka 888 platform, how that information is processed, and what steps we take to protect it.
Please read this policy carefully before using the platform. By registering an account or using the services on daka 888, you acknowledge that you accept the terms of this policy. This Privacy Policy is an integral part of our Terms and Conditions and both documents should be read together.
This policy applies only to the services provided through the daka 888 website and its associated applications. daka 888 is not responsible for the privacy practices of any third-party websites or services.
2. What Information We Collect
daka 888 collects certain information to provide its services properly and to manage accounts. This information falls into two categories.
2.1 Information You Provide Directly
Information you provide directly when registering an account or using the services:
- Full name and date of birth
- Mobile number and email address
- Residential address
- Documents required for identity verification (National ID card or passport)
- Financial transaction details (bKash, Nagad, Rocket, or bank account information)
- Password and security question answers provided at login
2.2 Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device information
- Browser type and operating system
- Time, date, and duration of site visits
- Which pages were visited and how long was spent on them
- Referral source (where you came from)
- Information obtained from cookies and similar tracking technologies
3. Use of Information
daka 888 uses the information collected only for specific and legitimate purposes. These purposes are described in detail below.
3.1 Account Management and Service Delivery
- Completing account registration and identity verification
- Processing deposit and withdrawal transactions
- Providing bonus and promotion benefits
- Delivering customer support services
3.2 Security and Compliance
- Detecting and preventing unauthorised use of accounts
- Completing necessary checks to prevent fraud and money laundering
- Meeting applicable legal obligations
- Account age verification (confirming 21+)
3.3 Platform Improvement
- Analysing and improving the user experience
- Identifying and resolving technical issues
- Planning new features and services
3.4 Communication
- Sending important notifications related to your account
- Informing you about promotional offers where you have given consent
- Sending transaction confirmation messages
5. Security Measures
daka 888 follows industry-standard technical and procedural measures to protect your information.
5.1 Technical Protections
- All data transmission secured through SSL/TLS encryption
- Advanced encryption methods used for storing sensitive information
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems active
- OTP verification for suspicious login attempts
5.2 Procedural Protections
- Only authorised staff may access user information
- Data access logs are reviewed regularly
- Staff receive regular training on data protection
Please note that no method on the internet is 100% secure. Keep your account password confidential, and if you notice anything suspicious, contact us immediately via live chat.
6. Cookies Policy
The daka 888 platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure core functionality.
- Functional Cookies: Used to remember your preferences (language, layout).
- Analytics Cookies: Used to analyse site traffic and usage patterns.
- Security Cookies: Used to detect fraud and unauthorised access.
6.2 Managing Cookies
You can disable cookies from your browser settings, but this may limit some platform functionality. Disabling essential cookies will disrupt the login and transaction process.
7. Your Rights
daka 888 recognises the following rights you have regarding your personal information and helps you exercise them.
7.1 Right to Access Information
You may request details of the information collected about you at any time. We will provide that information within a reasonable time.
7.2 Right to Correct Information
If your information is incorrect, you may request a correction. Some information can be changed directly from your account settings; otherwise, contact customer support.
7.3 Right to Delete Information
After closing your account, you may request deletion of your personal information, except for information required to meet legal and regulatory obligations.
7.4 Right to Opt Out of Marketing Messages
If you wish to stop receiving promotional emails or messages, use the "Unsubscribe" link in any message or let customer support know. However, important account-related notifications cannot be turned off.
To exercise these rights or if you have any questions, contact us via our 24/7 live chat. We provide support in both Bengali and English.
8. Protection of Minors
daka 888 is strictly closed to persons under the age of 21. If anyone opens an account in violation of this age limit, that account will be cancelled and all transactions will be considered void.
All users' ages are verified at registration. We do not knowingly collect information from anyone under the age of 21. Parents and guardians are urged to remain vigilant to protect minors. For more details, please read our Responsible Gaming page.
9. Data Retention Period
daka 888 does not retain your information longer than necessary.
- Information for active accounts is retained for as long as the account remains open.
- Records of financial transactions are kept for the period required by law.
- Marketing-related information is deleted as soon as possible after an account is closed.
- Information related to fraud or disputes may be retained until the matter is resolved.
Once the retention period ends, information is securely deleted or anonymised so that it is no longer identifiable.
10. Changes to the Policy
daka 888 may update this Privacy Policy when necessary. For significant changes, we will notify you in the following ways:
- Sending a notification to your registered mobile number or email
- Displaying a notification when you log in to the site
- Updating the date shown at the top of this page
Continued use of the platform after any changes will be considered acceptance of the revised policy. You are advised to visit this page regularly.
This privacy policy is consistent with the identity and values of the organization described on our About Us page.
11. Contact
For any questions, requests, or complaints related to privacy, contact us through any of the channels below. The daka 888 support team is available in both Bengali and English, seven days a week, twenty-four hours a day.
After a privacy complaint is submitted, we will respond as soon as possible. For complex requests, additional information may be asked for. You can also check our FAQ page for answers to common questions.